FAQs
Explore answers to common questions about orders, pickup, delivery, and special events. Need more info? Feel free to reach out!
Ordering & Processing
Everything About Ordering and Preparing Your Purchase
Q: How do I place an order?
A: Simply choose the items you love and proceed to checkout. There, you can decide on pickup or delivery, and select the date that suits you best. I’m all about making this process straightforward for you.
Q: What is the processing time for orders?
A: I take 7 days to prepare each order with the utmost attention to detail, ensuring the highest quality just for you.
Q: Can I order in advance?
A: Definitely! Feel free to plan ahead and schedule your order up to 3 months in advance. It’s a great way to ensure everything is ready for those special moments.
Q: Are rush orders available?
A: If you’re in a pinch and need something faster, don’t worry. I offer a rush option for an additional $25. Just place your order at least 3 days before you need it, and I’ll take care of the rest.
Pickup & Delivery
How to Receive Your Order
Q: What are the pickup options?
A: Pickup options are available at two locations for your convenience:
- Blue + Berries: Located at 2205 Black Rock Tpke, Fairfield, CT 06825. This option is open for all orders, and you're able to select a pickup time that works best for you during checkout.
- Yure Skinn & Body Lounge: Found at 16 Knight St, Norwalk, CT 06851, and reserved for BloomBox Yure Skinn Edition pickups. Available on Fridays from 10 AM to 4 PM. When you place your order, you'll choose a pickup time that suits you.
Q: How does local delivery work?
A: I offer delivery within Fairfield, Westport, and Easton for a flat $15 fee. At checkout, simply select your preferred delivery date, and I’ll make sure it gets to you.
Pop-Up Events
Find Me at Pop-Up Events
Q: Do you participate in pop-up events?
A: Absolutely! I take part in pop-up events where I offer special items you won't find anywhere else. Keep an eye on my social media or check the website for the latest on when and where these pop-ups will happen. I'd love to see you there!
Q: Can I order pop-up event items in advance?
A: The treasures I bring to pop-up events are exclusive and available directly at the event on a first-come, first-served basis. It’s all about the excitement of the moment!
General Inquiries
Need More Help?
Q: What if I miss my exact pickup time?
A: No worries if you can't make your scheduled pickup time. Just ensure you pick up your order later within the location's operating hours on the same day, and it will be just fine.
Q: What happens to orders not picked up by the end of the pickup day?
A: Orders not picked up by the close of the business day (without notifying me in advance) will be donated. Quality is super important, and I ensure every order is fresh for pickup. If you can't make it, please let me know as soon as possible. I understand things happen, and I'm here to help work through any issues.
Q: Can I get a refund if I cancel my order after it has started being processed?
A: Once preparation of your order has begun, I'm fully invested in creating something special for you, so I can't provide a refund after that point.
Q: Are refunds available for orders not picked up on the scheduled day?
A: Since each order is specially made just for you, I can’t offer refunds once I've started making it. If an order isn’t picked up on the scheduled day, I’ll need to donate it.
Q: How can I get further assistance?
A: For any questions, concerns, or just a bit of help, drop me a text or an email. Making sure you're satisfied with your order is my top priority, and I'm ready to assist in any way. Don't hesitate to reach out!